Meet the Team
Aside from our hardworking clinicians in the field, TNS would not run without its dedicated team of internal employees.
C-Level
Martin Vidal
Chief Executive Officer
Our fearless leader, Martin started Trusted Nurse Staffing in 2008. He built this company from the ground up is responsible for the impeccable reputation and amazing company culture that we live every day. Quite possibly the greatest boss in the history of bosses, he makes sure to listen to every employee (internal and external) and ensure that their voices are heard. In his (very little) spare time he loves playing tennis and spending time with his wife Sondra and their two children Luc and Lyla.
William Thomas
Chief Operating Officer
William, or Billy as most of us call him, has been with Trusted since 2015. He worked his way through the ranks and was promoted to COO in 2020. Trusted as you see it today would not exist without Billy, he has a clear and concise way that he likes to see business operate and makes sure that everyone is following policy and procedure at all times. Although he’s the “rules guy”, you would not be shocked to see him walking around the office telling jokes, socializing, and hanging out with the crew. He does a good job at getting to know everyone in the office and making them feel a part of the team. When he’s not working, you can find him playing video games, hanging out with the boys on the golf course or out for drinks with friends.
Michael O’Leyar
Chief Financial Officer
Michael, or Mo as we call him around the office, has been with Trusted since 2010. He’s the man behind the money and the guy you want to go to for daily motivational quotes. He surely knows them all. If he’s not crunching the numbers behind his desk, he’s out on the tennis court every chance he gets. Once he’s finally worked up an appetite, he’s either out on the town trying all the new trendy restaurants or getting pizza, because (and this is a direct quote) “of all the foods both near and far, pizza is the superstar.”
Dave Bachowski
Chief Technology Officer
Dave joined the Trusted team in 2022 to help define and execute the vision for all things digital. To give you a sense of his humor and nerdiness, he named his little girls Izzi and Elle because they were both palindromes. When he’s not spending time with his family, you can find him night golfing, playing acoustic bass, or geeking out on dungeon’s and dragons.
Human Resources
Karen Eichner
Director of HR
Karen grew up in Erie, PA and moved to Buffalo in 2000 and considers it home! She has a BS in HR Management from SUNY Empire State College and is a Certified Professional for the Society for HR Management as well as an extensive background in public speaking through Toastmasters. On weekends, you can find Karen with her significant other at dive bars checking out local bands! Karen has 2 teenage daughters, a 13-year-old cat named Atticus Finch, and a 16-year-old turtle named Rocky.
Kathy Pede
HR Manager
Kathy started in 2022 as our HR Manager.She is from West Seneca, NY and she studied Business Management and Accounting at Bryant and Stratton College. Previously, she worked at Rosina Food Products as their Senior HR Manager who managed employee relations, benefits, payroll, workers’ comp, and disability.
In her free time, Kathy loves traveling and spending time with her family!
Christine Kozlowski
Learning and Development Manager
Christine joined the TNS team in 2022 as the Learning & Development Specialist. She is responsible for assisting in the design, implementation, and execution of internal training programs to ensure optimal employee performance. A lifelong learner herself, Christine is currently pursuing her MBA at Medaille College, which will come in handy in her new role at TNS! An interesting fact about Christine is that she is a triplet- and if you ask her what it’s like to be a triplet, she will complain about never getting her own birthday cake.
Christine Dutro
Benefits Specialist
Christine joined the Trusted team in 2022! She is originally from Cheektowaga, NY. Previously, Christine worked as an HR Manager of Administration handling the benefits, leaves and administration. Christine enjoys spending her free time with family, friends and her dog. She has two little girls and they are always looking for new adventures to go on! Like most of us, she also loves football. Go Bills!
Jessica Mandrino
Community and Employee Engagement Specialist
Jess has been with TNS since 2016 and (to quote Drake) she started from the bottom now she’s here! As the Community and Employee Engagment Specialist, Jess makes sure TNS maintains a family environment while we grow from a small circle to a full-on brigade. She takes every opportunity to get us out and involved in the community wherever help is needed! If she’s not working, or organizing company gatherings, you can catch her documenting every moment of her pets’ lives. She always has a playlist for ANY event/mood, and you can test her on that. She says her passion beyond staring longingly at her pets is interior design. It would be her dream to have a home renovation show on HGTV.
Amber Naab
Leave Management Specialist
Quality Assurance
Paul Fenner, RN
Director of Quality Assurance
Pauly Steele (as we call him) started with Trusted in 2012 as a Travel Nurse! He loved Trusted so much that he eventually made the switch from bedside to be our resident clinical director and the company would not be the same without his expertise (or fashion sense). Paul loves outdoor activities like Golf, Kayaking and Tennis but is most known around the office as the guy who throws the best theme parties and has the most ridiculous, fashion forward wardrobe. If you’re ever worried that you’re overdressed, don’t worry because Paul will surely outdo you. He has every color of footwear known to man.
Alicia Fenner
Quality Assurance Assistant
Alicia started at Trusted Nurse Staffing in 2021 as an administrative assistant and was quickly promoted to QA assistant. She has a pitbull rescue named Rumble and she works hard to keep him happy and healthy. Outside of work she loves to hang out with friends, watch the Buffalo Bills play and hang out with her dog.
Emma Balcom
Quality Assurance Specialist
Emma has been with Trusted since 2018 and has worked in both the recruiting and compliance departments, so you can say she knows her stuff. This girl is the queen of “double checking” and making sure things are done correctly so it is only fitting that she would be in Quality Assurance. When she’s not at work, she’s hanging out by her pool and playing with her dog Kingston. She’s a big animal lover and loves the outdoors. Emma is always scrolling Instagram for the best memes to share to give you a laugh..
Administration
Chelsey Wexler
Director of Operations
Chelsey has been with Trusted since 2019 and actually started off in our home health division. She eventually was promoted to operations supervisor where she handles a plethora of tasks among both divisions. A.K.A she is great at multi-tasking. She’s super into crafting and even more into her new rescue dog, Dexter “The good boy” Wexler. If you need a smile just hit up Chelsey for some dog pics, she’s got them.
Shannon Schunke
Executive Assistant
Shannon is from Orchard Park, NY, and she previously worked as the Executive Director for PUCCS (Program for Understanding Childhood Concussion and Stroke). Before PUCCS, Shannon worked at Dent Neurologic where she handled purchasing, project management and facilities management. After 7 years at Dent, she decided to switch it up and stay at home with her kids, which allowed her the flexibility and creativity to begin her own baking business called The Devil’s Pantry – Check out her cookies on Facebook or on Instagram @devilspantrybakery. Shannon has two kids, and a 10-year-old dog named Bijou. Shannon is an avid reader (when she has time to read books!), and she stays busy hanging out with her active kids and family.
Gian Gioia
Administrative Assistant Team Lead
Gian (pronounced John) joined the Trusted team in 2022! He is from Auburn, NY and went to University at Buffalo where he earned his BFA in Theater Performance. Previously, Gian worked at Customs Brokerage where he provided classifications for companies that import/export goods. Gian is a dog lover and has 3 adorable dogs (Brutus (Pomski), Molly (Pit Mix), and Henri (Frenchie)).
Hannah Rohl
Administrative Assistant to the Recruiters
Megan Ulrich
Administrative Assistant to the Recruiters
Megan started at Trusted in 2022! She is originally from South Buffalo and graduated from SUNY Fredonia with dual major in Psychology and Criminal Justice. Before joining Trusted, Megan was the head manager at Blasdell Pizza. Like most of us, Megan is a dog lover and has a German Shepherd named Foxy. Megan loves sports, especially watching the Bills and Sabres! A fun fact about Megan is that she used to compete in horse shows!
Marketing Team
Larry Sarzyniak
Director of Marketing
Larry joined the Trusted team in 2022 as the Director of Marketing. He is responsible for all marketing operations and processes within Trusted Nurse Staffing & Trusted Choice Homecare. When Larry is not working to help grow the Trusted brand you can find him coaching, playing or watching baseball.
Emily Faracca
Marketing Manager
Katie Iglewski
Social Media Manager
Katie started at Trusted in 2023! Katie is from Buffalo, NY and attended the University at Buffalo for Business Administration and Marketing. Previously, Katie worked as a Marketing Manager for a Biotech company, a Credit Union and a VDO. When Katie isn’t designing on Canva, you can find her reading her book club books, traveling (and creating awesome itineraries), spending time with friends and family and visiting friends across the country!
Matthew Hoey
Email Marketing Specialist
Matthew started at Trusted in 2023! Matthew is originally from Pittsburgh, PA and attended St. Bonaventure University for Strategic Communications and Digital Media. Previously, Matthew spent 5 years as a Marketing Manager at the Hamister Group and 1 year at PlayUp Sportsbook. When Matthew isn’t at work you can find him gaming and watching eSports or spending time with his Cavalier puppy Izzy!
Recruitment Team
Nick Morin
Strategic Healthcare Recruiter
Nick has been with Trusted since 2014. He started his career with us as a recruiter and eventually worked his way up to the VP of Recruitment position. Nick is responsible for the high-level activities that come with managing the entire recruitment team. You can find him in the office M-F sending out our open jobs to the pit and talking stocks with anyone who will listen. When he’s not in the office he enjoys going to garage sales, antique shows and would always be down for a good open bar karaoke night.
Michael Nicolia
Senior Sales Manager
Mikey is the original recruiter. The OG. He has been with the company since it opened in 2008 and is basically the hilarious uncle to everyone in the office. He often refers to himself as the cellblock leader even though we have a CEO. He is extremely loyal and makes it very clear that he has your back. This is an amazing quality to have in a recruiter and co-worker. If Mikey is laughing, so are you, guaranteed. When he’s not running his book of business like a boss, you can find him talking about sports and listening to Chaka Khan. He also really likes Egyptology which no one knew about him, until right now.
Kyle Hartl
Division Manager
Kyle has been with Trusted since 2016 and works as recruiter as well as an account manager. His travelers describe him as up front, polite and truthful. We agree but need to add he’s got a great sense of humor. He has that perfect mix of serious and sarcasm that just makes you laugh out loud sometimes. He’s a young guy with an old soul and loves all things “outdoors”. His biggest hobbies are camping and fishing, but he also plays hockey. He plans to visit every national park in the country and has already started making his way through them.
Alex McColgin
Team Lead
Alex has been with Trusted since 2018 and is one of our rock star recruiters. He’s probably one of the easiest people in the office to get along with and is always down for a good time. When he’s not making sure his travelers get the best contracts, he travels the country to play volleyball competitively. Alex is one of the guys that is annoyingly good at almost every sport he plays, but he’s extremely humble about it which is why we love him. When he’s at home he likes to hang out with his two dogs, an 8 pound miniature poodle and an 80 pound pit bull.
Tristan Ernst
Senior Team Lead Recruiter
Tristan has been with Trusted since 2018 and not only recruits travelers but runs a team of recruiters so they can be successful as well. Tristan’s got a great energy and will put his best foot forward for you. He loves spending time with his wife and adorable son but is also a huge Buffalo Bills and Sabres Fan. He even plays hockey himself. If you really want to see Tristan’s personality shine through, check out his website/ blog/podcast for Trainwreck Sports, where he and his friends give Buffalo the sports coverage it deserves.
Neal Smith
Team Lead
Neal has been with Trusted since 2018. He refers to himself as the “best recruiter in the game” (SELF PROCLAIMED) and always keeps the team laughing. Neal is a Buffalo Bills’ season ticket holder and loves to spend his Sundays watching his team win. It would not be uncommon for you to walk by Neal’s desk and hear him placing a small wager with someone or blasting WuTang Clan. Some of the many reasons we all love him.
Drew Harding
Team Lead
Drew is the office lumberjack/ outdoor aficionado. He has been with Trusted since the very beginning and not only knows everything there is to know about travel nursing/health but also knows every trick to surviving in the wild (probably). The man can hunt, he can fish, and can do a mean kettlebell swing. Perhaps his greatest quality though, is that he makes a delicious Shephard’s Pie. (and chili). When Drew’s not in the office he’s being a Rockstar dad and all-around good guy.
Tara Hanson
Strategic Healthcare Recruiter
Tara joined the TNS team in June 2021 as a Recruiter. She is responsible for finding the best contracts she can for our travel nurses. A fun fact about Tara is that she is a die-hard West Virginia University sports fan! She will stop and sing Take Me Home, Country Roads any chance she can (her karaoke song of choice). Hail WV!
Kara Donner
Strategic Healthcare Recruiter
Kara has been with Trusted as a recruiter since 2019. Kara lives the wilderness life and absolutely loves tent camping. She’s traveled all over just to camp in new places. Her ability to rough it and survive in the wild is a great trait as a recruiter because you know she isn’t scared of a challenge. She is a super sweetheart but will also give it to you straight which is also an awesome quality for someone working in her position. She recently became a dog mom to the sweetest Rottweiler Pup ever, Hank Williams. If you want to smile from ear to ear, just ask her for a photo.
Dan Bernier
Strategic Healthcare Recruiter
Dan has been recruiting with Trusted since 2020. He hails from Massachusetts and is a Patriots fan (but we don’t hold that against him). He loves playing soccer and meeting people from different countries. He’s also really into fitness and running so he is used to going the extra mile, which you know translates into his recruiting style.
Andrew Eggleston
Strategic Healthcare Recruiter
Andrew or Egg as he’s known around the office has been with Trusted since 2020. A fun fact about Egg is that he can run a 5k in less than 23 minutes which means he can work just as fast to get you on your next travel assignment. He loves watching football and soccer, enjoys fishing and camping and has great taste in music. With so many interests he’s a guy you can talk to about anything whether it be work related or just for fun.
Emily Violanti
Strategic Healthcare Recruiter
Emily has been recruiting with Trusted since 2020. So far in her time here she has proven to be a recruiter that works hard for her travelers and always go the extra mile for them. In her spare time, she loves to workout and make special dishes with her family. She makes homemade pierogis with her mom and claims they are the best in town and recently shared some homemade biscotti with the office that she made with her dad. If her career in recruiting doesn’t work out, we plan to keep her on as the resident chef.
Ben Madafferi
Senior Healthcare Recruiter
Ben has been with Trusted since the beginning of 2021 as a recruiter. He always shows up to the office looking fresh, which probably has something to do with the fact that he started his own clothing line “Just Dishin” with his best friend from high school. Ben will take this entrepreneurial spirit and help you take your travel career to the next level. In his spare time, he likes to play hockey and golf, make mixes, and occasionally even likes to produce his own music. Some people really can just do it all.
Elyssabeth Roetzer
Strategic Healthcare Recruiter
Elyssabeth has been recruiting with Trusted since 2020. She has years of experience in customer service, and it translates heavily into her recruiting style. This girl has been known to be work hard even after hours and isn’t afraid to put up a fight to get her travelers the best contracts possible. In her spare time Elyssabeth loves to do her own nails, cuddle with her cat Bella who is her bestie, and hang with friends and family.
Aaron Nowak
Strategic Healthcare Recruiter
Aaron has been with Trusted as a Recruiter since 2021. He has a new boxer puppy that he would love to show you pictures of and will be equally as happy to see any dog pics you want to show him. He makes a mean pierogi, plays hockey 3 times a week, and has weekly Tuesday dinners with his grandpa. He’s also in the business of creating custom cornhole boards and has made some pretty great designs. A random fact about Aaron is that he’s color blind two ways. So, while he wouldn’t make a great pilot, he makes a great Recruiter based on his down to earth personality, patience, and competitiveness.
Sean Kirsch
Strategic Healthcare Recruiter
Ashlee Lonergan
Strategic Healthcare Recruiter
Justine Cardone
Senior Healthcare Recruiter
Justine has been with Trusted since October of 2021. She loves cooking, gaming and fitness. Her recruitment style involves getting to know her nurses and always trying to make herself available for her team. A random fact about her is that she is a dog whisperer. If dogs love her, then you will too!
Julia Manuszewski
Senior Healthcare Recruiter
Originally from Grand Island, NY, Julia studied at Canisius College, and has a bachelor’s degree in Education. Previously, she was a Restaurant and Events Manager at the Buffalo Launch Club on Grand Island, and a Member Receptionist at Park Country Club.Julia has a Golden Retriever Husky Mix named Kali, and she enjoys kickboxing, boating, and kayaking! She joined the Trusted team in 2022
Hannah Dwyer
Senior Healthcare Recruiter
Hannah Dwyer joined Trusted Nurse Staffing in 2022 as a Recruiter. Hannah is from Buffalo, NY, and she has an associate degree in Arts, Liberal Arts & Science Humanities and Social Science from ECC. Prior to joining Trusted Nurse Staffing, Hannah bartended at Falley Allen and Alley Cat Tavern in Allentown. A natural artist, Hannah does free-lance artwork including murals, custom sneakers, and jackets! Hannah enjoys painting, drawing, cooking, and being outdoors. She has two cats named Wesley & Zuzu, and a pet tortoise named Shelby!
Sam Katus
Senior Healthcare Recruiter
Sam is a native Buffalonian and has a B.S. in Forensic Chemistry and Psychology, and an M.A. in Pathology! Previously, Sam was a Pharmaceutical Chemist at Fresenius Kabi. She also worked as a Greek Life Advisor and New Student and Family Programs Advisor for several years at Buffalo State College.Sam is actively involved in her sorority Alpha Sigma Tau, and is the president for the alumnae chapter in Buffalo. Sam plays kickball in a rec league, and she loves to travel the world (Sam has visited over 22 countries!) A random fun fact: Sam is totally obsessed with giraffes, Harry Potter, and her Havanese named Paisley.
Claire Clayback
Healthcare Recruiter
Claire joined the Trusted team in 2022! She is originally from Buffalo, NY and graduated from Niagara University with a degree in Marketing. Previously, Claire worked at a Medical Spa as the Director of Client Care and also a Sales Consultant. Most recently, she was on the Social Media Marketing team for a sports company here in Buffalo. During the summer, Claire spends most of her time at the beach and loves paddle boarding and watching as many sunsets as she can. During the winter Claire loves to snowboard! Like most of us, she is a dog lover and has a miniature Golden Doodle named Lilo!
Melissa Cryan
Healthcare Recruiter
Melissa is originally from Buffalo, NY and has a Bachelor’s in Business Administration with a concentration in Marketing from the University at Buffalo. Previously, Melissa was a Sales Development Representative in San Diego and most recently worked at Lawley Insurance. In her free time Melissa loves to hang out with her friends and family. She is the go-to friend for planning any events or hang outs and loves it! When she’s not with her friends or family you can find her at the gym or on a run!
Patrik Colon
Healthcare Recruiter
Patrik started at Trusted in 2022! He is from Holland, NY and attended Erie Community College for Criminal Justice. Most recently, Patrik was a Public Safety Supervisor for the medical campus in downtown Buffalo. When Patrik is not in the office, you can find him riding his bike or on the slopes snowboarding!
Kristin Lee
Healthcare Recruiter
Kristin started at Trusted in 2022! She is originally from South Buffalo, NY and attended Medaille College for Veterinary Science. Previously, Kristin worked at Brighton Eggert Animal Clinic as a Veterinary Technician. A fun fact about Kristin is that she loves to sing! Like most of us, Kristin is an animal lover. She has a 3 year old Pitbull named Willow and a 17 year old cat named Sally.
Luke Prillaman
Healthcare Recruiter
Luke started at Trusted in 2023! Luke is originally from Vienna, VA and attended James Madisen University for Health Science and Biology. Previously, Luke was a Front End Team Member at Freshmarket. In his free time, you can find Luke working out, watching football and tutoring college students..
Jack Rinaldi
Healthcare Recruiter
Jack started at Trusted in 2023! Jack is originally from Charlottesville, VA. Previously, Jack worked for Foxy Delivery Service as a Driver delivering people new organs! Like most of us, Jack loves animals! When he’s not golfing, in his free time, you can find Jack hanging out with his Cavapoo Tucker. A fun fact about Jack is that he loves to volunteer with various organizations!.
Kelsey Walrath
Healthcare Recruiter
Kelsey started at Trusted in 2023! Kelsey is originally from Corning, NY and attended the University at Buffalo for Psychology. Previously, Kelsey worked at Lawley Insurance as a Commercial Assistant Account Manager servicing multiple companies in Buffalo. When Kelsey isn’t reading or traveling, you can find her hanging out with her two cats, Morgan and Lilia. A fun fact about Kelsey is that she loves to train people! Kelsey set the base for the training program at Jerry Insurance.
Frank Tripi
Healthcare Recruiter
Frank is thrilled to bring his positive energy and love for sports to the recruiting team at Trusted Nurse Staffing. When he’s not on the golf course, you can find him enjoying a game of Pickleball or diving into various recreational sports leagues. Frank is an unwavering supporter of the Bills and Sabres, and his loyalty to Liverpool FC knows no bounds. With a perpetually upbeat mood, Frank firmly believes in maintaining a happy disposition, making him a valuable addition to the team.
Andrew Thomas
Healthcare Recruiter
After nine sunny years in Florida, Andrew is back in New York, acclimating to the cold once more. Cooking is his true passion, and you might catch him whipping up something delicious in the kitchen. Andrew has a soft spot for Mustangs, but sadly had to part with his beloved one before making the move up North. He is a bit on the shy side, but always open to making new connections and having a good chat. Feel free to say hello!
Brian Koziel
Healthcare Recruiter
Brian is an outgoing individual with a great sense of humor, always ready for a good laugh. His love for outdoor activities shines through as he enjoys bike rides, trips to the beach, and hosting bonfires with his children. With a background in DJing, Brian occasionally takes on gigs, specializing in house music and crafting mixes whenever time permits. In the kitchen, he takes pride in his culinary skills, particularly in making a delicious stuffed hot pepper with fresh ingredients. Brian is committed to self-development and maintains a dedicated fitness routine while immersing himself in audiobooks and literature.
Mike Cioppi
Healthcare Recruiter
Michael started with Trusted in 2023. He is an avid sports fan and is passionate about everything Buffalo sports related. When he’s not working, there’s a good bet he’s on a softball field or golf course. He also loves spending time relaxing with his wife, son and dog Olive.
Nurse Relationship Management Team
Cooper Calzonetti
Nurse Relationship Manager Team Lead
Cooper started with Trusted in 2022! Cooper is originally from Neptune, NJ and went to school for Communications and Psychology. Prior to joining Trusted, Cooper worked as a Senior Recruiting Director at a local Travel Nurse Staffing Agency. When Cooper is not at work you can find him coaching High School Basketball or hanging out with his dogs!
Jennifer Smith
Nurse Relationship Manager
Lauren Violanti
Nurse Relationship Manager
Lauren started at Trusted in 2023! Lauren is from North Collins, NY and attended D’Youville College for Psychology. Previously, Lauren worked in Mental Health and Social Work at Omega Counseling and Autumn View. In addition to her degree in Psychology, Lauren is also CPR certified as well as a licensed mental health counselor. In her spare time, you can find Lauren hanging out with her dog Zoey or working out! A fun fact about Lauren is that she rides a motorcycle and dirt bike!
Andrea Capodagli
Nurse Relationship Manager
Andrea started at Trusted in 2023! Andrea is a Syracuse, NY native who attended Syracuse University’s S.I. Newhouse School of Public Communications. After graduation, Andrea worked as an Assistant Account Executive at PAN Communications, as well as a Crisis Intervention Counselor, Teacher, and NYS Licensed Cosmetologist. Notable accomplishments include being the 2018 College Commencement Speaker, founding a ministry called A Movement of Shear Faith, and becoming a certified suicide first aid provider. Andrea’s hobbies include running her own design company, Simple Lane Designs, and spending time with her 13-year-old dog, Lindy.
Business Development & Account Management Team
Ron Cantrell
Vice President, Travel Division
Ron is in charge of the sales team and has been with Trusted since 2019. He’s the man responsible for ensuring that the business development and account management teams are putting their best feet forward for our hospitals. He loves hanging out with his son Ace, and golfing in the summer. In the winter he’s likely not missing a football game and is a big San Francisco 49’ers fan even though he’s a Buffalo man. When asked a random fact about himself he says that he was born on the same day and same hour as Prince William. (Random Indeed)
Kelly Giallella
Director of Account Management - TNS
Kelly’s been with Trusted since 2019 and she has been an awesome addition! The senior member of our account management team means she’s the best person to go to for problem solving and account wisdom. When she’s not in the office she needs to be outdoors! She loves running, hiking, and taking care of her bees. Yep you heard that right, we have our very own Trusted Beekeeper.
Tim Seel
Director of Account Management - TMS
Tim has been with Trusted since 2016, and actually started on a leap day. Although his work anniversary is only celebrated once every four years, he makes sure that everyone in the office gets their daily dose. You can hear him giving his daily greeting to each department with his famous sign off, “have a great day, make a new friend”. Tim’s warm friendly (and sometimes sarcastic) personality is what makes him a great leader, he’s very easy to talk to. When he’s not in the office you will find him out on the golf course. No doubt about it. He might be the best golfer in our office, I’m sure he’d love it if you challenged him to a round. He also loves to travel but hates flying….go figure.
Patrick Martino
Director of Sales
As the Director of Sales at Trusted, Patrick brings a wealth of experience and expertise to our team. With a keen understanding of the business landscape, Patrick plays a pivotal role in driving the success of our company and that of our customer. Patrick’s primary focus is on leading our business development team and striving to position Trusted as a resource to those that we work with. Patrick resides in East Aurora, NY with his wife Kathy and their three children. Beyond his professional achievements, Patrick is an avid Buffalo sports enthusiast, and you can often find him in an ice rink coaching one of the three children’s teams.
Chrissy Ortolano
Senior Account Manager
Chrissy started at TNS in September of 2021 as an Account Manager who works as a liaison between TNS, the hospitals, and the facilities that employ our nurses. She ensures that everything is smooth sailing, jobs are filled, and everyone is happy. In her free time, Chrissy enjoys working out, anything sports related (Go Bills!), spending time with her family and friends, and doing absolutely anything she can outside/in the sun. Chrissy also volunteers at our local Ronald McDonald House as a part of their Young Professionals Committee since 2017. Weirdly, Chrissy always notices what hand people write with – whether they are a lefty or righty.
George Szczublewski
Account Manager
George started with Trusted in 2022.
Christy Capodagli
Account Manager
Christy started with Trusted in 2023! Christy is originally from Cicero, NY and attended Canisius College for Finance. Previously, Christy has worked as an Analyst at M&T Bank, as well as a Regional Manager at Solidifi. In her spare time, you can find Christy hanging out with her dog Rosé (like the wine!) A fun fact about Christy is that she enjoys working with Microsoft Excel!
Raegan Essman
Account Manager
Raegan started with Trusted in 2023! Raegan is a native of Hamburg, NY, and holds degrees in Communication Health Science and Public Health Administration from the University at Buffalo. She previously worked as a recruiter for Trusted and then spent six months in Project Management doing medical advertising. Raegan enjoys working out and traveling. Raegan is a proud dog owner of a golden retriever named Moe, named after the restaurant chain. She is thrilled to be back working at TNS!
Nick Parisi
Business Development Executive
Nick started at Trusted in 2023! Nick is originally from Stony Brook, NY and attended Canisius College for Communications. Previously, Nick has worked as a Supervisor at Geico. Outside of work, Nick enjoys playing softball and golf during the summertime, staying active, enjoying the outdoors and hanging with his dog, Elsie.
Compliance Team
Liz Santiago
Compliance Manager
Liz started with Trusted Nurse Staffing in 2021.She is a first-time mom so most of her hobbies surround her daughter, but she says she loves to always try something new and get out of her comfort zone with her. She loves crafting and each year has gained new skills which she says she hopes will help her to one day own her own small business.
Maggie Derkovitz
Compliance Team Lead
Maggie has been with Trusted since 2019 and is an awesome and unique addition to our compliance team. She’s a sweetheart to talk and has a great laugh which can ease your tensions while working on your compliance. While onboarding her candidates she likes to listen to the peaceful sounds of heavy metal, eats weird snacks at her desk (like Slim Jim’s and French Onion Dip) and always has beverage with her. Outside of work she enjoys traveling to see the Chicago Cubs play at different ball parks and is irrationally afraid of snakes.
Taylor Jentsch
Compliance Associate - TMS
Taylor has been on the compliance team since 2021. She loves TNS because it provides her a great work life balance. Her hobbies include going to Disney and watching Bravo TV. She has a great memory when it comes to facts about people she’s met which she says can be a gift and a curse. This is a great skill to have as a compliance associate, when dealing with so many nurses and their specific onboarding needs. Fun fact about Taylor, she learned how to change car breaks when she was two years old and there is video footage to back it up. Ask her to see it.
Sarah Foley
Compliance Associate
Angela Fedyk
Compliance Associate
Angela has been with Trusted since 2022! She is originally from Cheektowaga, NY and attended the Continental School of Beauty for Cosmetology. In addition to working in the Compliance Department, she also works at a salon! Angela loves anything that involves being outside and taking advantage of the warm weather. Like most of us, Angela is a dog lover and has two pure bred Sharpeis, Denali and Doja!
Kellie Orlowski
Compliance Associate
Kellie has been with Trusted since 2023! Kellie is from Buffalo, NY. Previously, Kellie was a Patient Service Representative at the Buffalo Surgery Center. Kellie loves to read! In her spare time, you can find Kellie reading romance and thriller novels or taking her parents two huskies on long walks to the park.
Joseph Osborne
Compliance Associate
Joe has been with Trusted since 2023! Joe is from Oakfield, NY and attended Tunxis Community College in Farmington, CT. In his previous roles, Joe worked as a Medical Assistant at Evergreen and also gained experience in medical billing at Jericho Road. In his free time, Joe enjoys various hobbies, but is excited about the opportunity to adopt a dog!
Michael Podgorny
Compliance Associate
Michael started at Trusted in 2023! Michael is from Grand Island, NY and attended the Buffalo State College for Childhood Education. Previously, Michael was an Elementary Teacher at Franklin Elementary. In his spare time, Michael likes to play volleyball and guitar. A fun fact about Michael is that he was the Grand Island Boys Varsity Volleyball Assistant Coach when they won the New York State Championship in 2019!
Finance
Tim Diederich
Director of Finance
Tim started with Trusted in 2023! Tim is from Rochester, NY and attended SUNY Oswego for his Bachelors in Accounting, as well as the University at Buffalo where he received his Masters in Accounting. Previously, Tim has held a variety of roles including Accounting Manager, Lead Financial Analyst and Controller. Tim is also a licensed CPA! When Tim isn’t at work you can find him playing poker, board games or bowling. Fun fact, Tim has bowled a perfect 300 game!
Andrew Hahn
Financial Controller
Julie Morano
Payroll Manager
Julie started with Trusted in 2022! Julie is originally from West Seneca, NY and went to school for Business. Previously, Julie was a Payroll/ HR Director at MedCor Staffing. Julie is also a licensed Notary Public!
Julie has three children ages 31, 28, and 14. She has worked very hard to become an advocate for her youngest daughter Olivia, who is Autistic. When she’s not out in our community with Olivia, Julie likes to spend my time with her two Corgi’s Mochi and Willow.
Amber Goldfuss
Payroll Team Lead
Amber is a payroll associate with Trusted Nurse Staffing. Amber was attracted to TNS because of the Best Places to Work award title we’ve held multiple years in a row. She loves reading, antiquing, and checking out new coffee shops. She also collects vintage clothes which explains why she always looks so cute at the office.
Amanda Eberle
Senior Staff Accountant
Amanda joined the Trusted team in 2022! She is from Cheektowaga, NY and studied Accounting at ECC and Bryant & Stratton College. Previously, Amanda worked as a Staff Accountant-Order Entry/Billing Manager at Rosina Food Products. A dog lover like most of us, Amanda has a two-and-a-half-year-old Silkland Terrier named Jamo!
Andrew Avino
Invoicing Coordinator
Andy is from Cheektowaga, NY and he previously worked at ACV Auctions as a Payments Specialist. In his free time, he enjoys playing volleyball and hockey, and he enjoys attempting to play golf. You might recognize Andy in the office right away, as his favorite thing to do (outside of playing sports) is wearing the most colorful and bright outfits people have ever seen!
Trisha Sheley
Senior Accounts Receivable Associate
Trisha started at TNS in 2022 as an Accounts Receivable Associate. She helps to ensure our company gets paid when we are supposed to! Trisha is a dedicated mother to her son, Oliver, and she loves to spend time hanging out with her friends and family. When you first meet Trisha, she seems sweet and innocent, but once you get to know her – Trisha is extremely lively and fun to be around!
Jenna Ludlow
Senior Invoicing Coordinator
Jenna started as a recruiter with Trusted Nurse Staffing in 2021 and is now an Invoicing Coordinator. She has been a great addition to the team and loves the fast paced environment the job provides. Jenna is into shopping, yoga, boating and trying new restaurants and fun fact she loves super spicy food.
Renee Hussar
Accounts Receivable Associate
Reneé is from Buffalo, NY and has BA degrees in Consumer & Family Studies, and Business Studies from Buffalo State College. She also has an NYS Teacher Certification for Business Education K-12! Previously, Reneé was with FedEx Trade Networks for 17+ years. Prior to working at FTN, Reneé was an office manager for Sprint PCS, and also taught HS Business Education on the side! Reneé and her husband, Tim, like to travel at home and abroad. When at home, they both enjoy time with their 18-year-old son, John, and their two cats, Batman and Thor. In her free time, Reneé loves to garden and to participate in local garden walks!
Janet Kraft
Accounts Receivable Associate
Sabrina Mongielo
Payroll Associate
Sabrina joined the Trusted team in 2022! She is originally from West Seneca, NY. Previously, Sabrina has worked with kids with developmental disabilities for 19 years, as well as a Juvenile Detention Center for 4 years and most recently as a Lab Coordinator. Sabrina enjoys spending time outdoors, fall, and like many of us, football (Go Bills!). In her free time, Sabrina likes going to happy hour with friends.
Jessica Sumner
Payroll Associate
Jessica started with Trusted in 2022! Jessica is originally from South Buffalo, NY. Prior to starting at Trusted, Jessica worked in home health care for 8 years. Outside of work, Jessica loves to go on adventures with her husband, son and two dogs. Every year they take a trip to a new state and explore! When they are retired, Jessica and her husband want to travel the United States in their RV! An interesting fact about Jessica is when she was in her early 20’s she received “manager of the year award” for the region at McDonald’s!
Jackie Rogers
Payroll Associate
Jackie started with Trusted in 2023! Jackie is from Buffalo, NY and attended Southern New Hampshire University for Health Information Management. Previously, Jackie worked in Compliance. When Jackie isn’t watching football you can find her hanging out with her dog! A fun fact about Jackie is that she graduated with a 4.0 in her master’s program!
Tech Team
Mike Kozelsky
Engineering Manager
Mike joined the Trusted team in 2022. He is originally from Webster, NY and studied Computer Science at the University at Buffalo. Most recently, Mike has created software at Campus Labs and FanAI. Mike enjoys doing DIY projects around his house, hiking in the Adirondacks, Snowboarding, and the Oxford Comma. A fun fact about Mike is that one time he picked his hat up off the floor, threw it on a hanger and it landed on the hook, all with his foot!
Patryk Braganza-Gallagher
Information Security and IT Operations Manager
Patryk joined the Trusted team in 2023! Patryk is from Rockaway Park, NY and attended Queens College for Computer Science and English. Previously, Patryk was the Information Security and IT Operations Manager at EquityMultiple and Mission Capital Advisors. In his free time, you can find Patryk designing and playing board games and video games or hanging out with his 2 dogs and ball python! A fun fact about Patryk is that he has been happily married for 20 years!
Shifra Schectman
Software Developer
Shifra joined the Trusted team in 2023! Shifra is from Hollywood, FL and attended Oregon State University for Computer Science. Previously, Shifra was a Software Engineer at Convene. When Shifra isn’t at work you can find her hanging out with friends and family or kickboxing. Shifra also has a one year old dog named Hitch! A fun fact about Shifra is during college she interned for the US Department of State and built a website that allows people who work at US embassies to sign up and receive emails any time there are budget changes for their embassy.
Caleb Baird
Software Developer
Hanna Skubis
Product Manager
Hanna joined the Trusted team in 2023! Hanna is from Buffalo, NY and attended Full Sail University for Digital Cinematography. Previously, Hanna was a Technical Program Manager at Coinbase, where she was also lead on their Pride Resource Group, as well as a Product Manager at ACV Auctions where she helped to start and lead the DEI Committee. Prior to that, Hanna worked at the Apple Genius Bar for 6 years! When Hanna isn’t weightlifting or doing yoga, you can find her watching movies, playing video games and board games, sewing and doing different crafts or rollerblading. Hanna has two black cats, Alucard (Al) and Beelzebub (B). A fun fact about Hanna is that she won a monopoly tournament as a kid!
Vanessa Banks
Computer Technician
Vanessa joined the Trusted team in 2023! Vanessa is originally from Niagara Falls, NY. She is self-taught and has gained extensive knowledge and experience in the Tech field. Before working in Tech Support for five years, Vanessa served in the Army. In her free time, she loves playing video games and cooking, two hobbies that allow her to express her creativity and unwind. Vanessa is also a proud cat mom to Jasper.
Anthony Messana
UX Product Designer
Tony joined the Trusted team in 2023! He’s from Rochester, NY. Previously he was in insurance sales. He earned a UX/UI Product Design Certificate from Dribbble which allowed him to make a career altering move and fully follow his passion in UX design. Outside of work he still maintains a side business in graphic design. He is a huge Bills and Sabres fan. During the summer Tony loves to golf and stay active. A fun fact is that he created an athletic clothing company and pitched the company to Eric Moulds for investment.